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Return Policy
We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free 30-day return policy.
Returns must be initiated within 30 days of delivery. Gemstones must be returned in their original condition and packaging.
To initiate a return, contact our customer service team with your order number. We will provide a prepaid return shipping label.
Refunds are processed within 5 business days of receiving the returned item. Refunds are issued to the original payment method.
Custom jewelry orders are non-refundable but may be exchanged or modified. Please contact us for any special circumstances.